Wednesday, May 26, 2004

Anger is not the Problem, the Reaction is

I heard from the radio that a RSAF pilot was killed in an aircrash during overseas night training. The name of the pilot reported in chinese was Lu X X, and it did struck a bell. However, I couldnt connect to the name immediately.

Not long ago, a friend sent me a friendster page of this guy by the name "Brandon". I recognised him easily as my Sispec platoon mate and i saw a few lovely photos of brandon with his gf. However before I could find out more, my friend told me Brandon was the pilot who got killed. I was shocked... its as if I have just found a long lost friend and the fact is, he is found dead. I was nv close to Brandon, but i really very sorry for his gf and family.


Today was a chaotic day at my work place. Besides having to handle some very nasty cases, I have to handle a fight case between 2 of my technicians. I called them to my office one by one to interview them, but couldnt find anything conclusive. In the end, I have to get both of them to sit down together, but still, they gave diff versions of the story in front of each other! The fact that their direct superiors were around to help them defend did not help. I have no choice but to called in a third party as the witness, but he was too timid and afraid of offending either party. I guess i am really lousy and sux in investigation, but i tried my best to settle the disputes in a soft approach. Both of them did shook hands after the mediation, but i knew they jus did it out of pretence.

What pressured me more was that my manager asked me to give them disciplanary actions. Its really something which I dun wish to do. I only hope to remove the anger in them and make their days feel lighter. I really din wanna add more weights to their already very hectic work schedule. However discipline is something which i cant compromise. It reminded me of my army days, but prob without any Dharma knowledge then, i was more 'ruthless' and harsh. Nevertheless, i will still try my best to persuade my manager to let the matter off.

You must be wondered why i put so many pictures of Tree on the right column. If u r sharp enough, i am only putting pictures of him revealing his pearly whites. He always refuse to flash his pearly whites for my camera and so these pics are kinda 'hard to get'. Morever, I find the right column rather 'empty' except for the top which one can find the various links.

Most importantly, i wanna stress the importance and usefulness of SMILING! This afternoon, before i could handle the fight case between my technicians, a angry taxi driver went around the workshop to complain abt the poor attitude and service of our company. I was subsequently tasked to handle him from the top as my manager wasnt around. I invited him to my office and we had a long 1.5 hrs chat. Throughout the chat, I listened to his complaints, his bad experiences with my ppl, his bad experiences with his passengers, and the pride he has to swallow as a businessman-turned-taxi-driver. All the while i jus nod and nod and nod my head in 'agreement' of wat he said, although i disagreed 70% of the stuffs he said, haah.

In the end, this taxi driver said to me : "I was very angry just now you know? but after i keep seeing you smiling at me, i also dun feel like scolding already. Its a small matter la, i wun go and complain u all la..."

Haha, it takes minimum effort for me to smile, but it solves a big problem for me today. So all my dear friends out there, please smile more, to make the people around you feel happier as well :D

Oh yes, today received a good morning well wishing SMS from Mr Barry, quite an unexpected msg from him. Such personal (not forwarded ones) SMSes really make my day :D !



No comments: