Fxxking service provider

When I got angry, I would tell others that I wanna puke blood. And just now, I really puked blood, and i dun mean figuratively. I was bathing when i tasted blood in my mouth. I rinsed my mouth and the water which came out was reddish with my blood. No open wounds or pains in my mouth, i duno where the blood came from.

And indeed, I was extremely x 10000 pissed off with M1. As mentioned earlier, I bought my nokia 6230 less than 48hrs ago, and a certain fault in the display came shortly later. I went to M1 shop to have my hp changed, as there is this 7day one-to-one exchange policy. After getting the 2nd set, the same problem was there. 3rd set, same, 4th same.....

The customer service lady told me tat it was due to my 'picture' problem, as she has did not have the same fault when using a default pic in my hp. On the spot, i took another picture, and showed her tat other pictures gave the same problem in the display. Then she told me its my memory card problem, since the pics are saved in my memory card. I transfered the pic to my phone memory, and showed her tat the problem remained. Then she said its my software problem... and no matter wat excuses they give, they just want me to deal with nokia directly.

I told them tat there is no way i will go to NOKIA, since i bought the phone from them barely 48 hrs ago. And its not jus the set tat i took is faulty, but so are the remaining ones in the shop. So its M1's problem to deal with nokia, not the customers'. The lady told me tat she cant do anything cos all the sets in the M1 shop are faulty, and suggested me to change to another model in the shop. I told her NO WAY tat i wanna do that, and suggested tat i wait for the next batch of 6230. She told me tat there s no promise the next batch will not be faulty, but i told her i can wait and dun mind trying and trying. Another lady told me the next batch may take 3-4 months to come, and I told her it will be a joke that the phones in their store can last for 3-4 months. Eventually, i requested for a refund and termination of contract.

Finally, they proposed a soln that i found reasonable. I would take back a new set of 6230 home first (although still with the same fault), and wait for them to deal with nokia the next day. If i cant get a good set of 6230 by tmr, i will ask for a refund, which will take 1 month to process but must return the phone immediately :s

When i reached home, i called m1 to complain abt their poor customer service. The guy who attended to me was worse than the m1 shop gals, and got scolded by me. He told me he could only reflect my problem to the management, but they will not get back to me with a follow up. I was pissed, saying that i have nearly been tricked by the gals that the faults lie in my pic, my mem card, my software etc. I gave an analogy of going to hosp and the hosp prescribed us the faulty medicine. Who shld we look for? The hosp or the medicine's manufacturer? He argued that my analogy is wrong for comparison, and challenged me. I fxxk him off and told him i am extremely displeased with his reply. I insisted that someone else talk to me instead of this fxxker.

I will see how they r going to reply me tmr.... I am utterly disappointed with this service provider, for smoking me out and being so unhelpful.