Crossing over from my ex-job to the current one is just like a fish being released from a stream into the big sea. I have to swim alongside and live together with many more fishes. 99% of my job requires the use of emails, and I have always tried my best to write in the most polite, courteous and politically right manner. This does not only prevent me from offending ppl, but I also feel that bring nice to one another shld be the way of life. Tat shld be quite contrary to what my ex-fellow committee members may perceive me to me, as I used to be very harsh, direct and crude in my emails.
As my manager was away for a business trip, I was left alone to battle against a big issue. I wrote an email to highlight this issue to other parties and was intercepted by my director. She felt that my email was absolutely 'inappropriate'. She called me to her desk and drafted the entire email for me, before asking me to send out using my name. While i was very grateful to her for her guidiance (cos she is such a fierce lady that we wud nv expect such good treatments from her), i also felt very embarrased by my incompetence and inadequacy.
The email she drafted for me is definitely more convincing, but at the same time slightly more offensive and demanding. Initially i was v impressed with her writing style, as it really proved to be effective in getting responses from ppl. However, a fellow colleague commented that using the offensive approach may not necc be the best way, as we need to rely on long term good & healthy r/s with the other parties. Frankly speaking, I really duno which is the better way, cos i really see the effectiveness in her email (tats why she s so successful in her career). But i am also reminded of Dr Ang's words and her soft but tactful approach in dealing with the landlord of the ex-BF unit. She said tat no matter wat we deal, NEVER sour the r/s with the other party.
A Korean lady kinda offended me in one of my earlier dealings, and I bear this grude till today, though i din really have much dealings with her subqly. Finally, my chance came today! And she got herself into a situation that i can 'play' and get back to her. And boy i was so tempted to reply her email requests either in the most sacarstic or nasty way, but luckily i refrained myself from doing so. In the end, I replied her in a polite and helpful manner. And tats not becos i am NOBLE but i dun wish to get myself hit by the ball which i threw out myself earlier.
The big issue i mentioned earlier really got blown up tremendously, and without myself approaching anyone for help, i already have 3 snrs stepping in to help solve the situation. And they were fast getting into actions, even before i could provide them with the info. I duno their true intentions, but i know definitely if without them, i will be drop dead.
For the 2nd time in life, i find myself incompetent and lousy in dealing/handling matters. And i feel that has little to do with the fact tat i am a green horn. I am just not as capable.
Wednesday, August 31, 2005
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